Episode 39

Digital Health Festival 2025: AI, Innovation, and the Future of Healthcare Workflows

In this episode of Medicubes, hosts Chris and Riwka bring listeners the latest developments from the Digital Health Festival 2025. Speaking with a range of industry representatives. Sharing current trends and practical considerations for practice managers navigating the evolving digital health environment.

They note the vast increase in vendors offering AI solutions. Practice managers are advised to stay informed, assess the fit for their own organisations, and engage with the wider community and industry forums to shape and benefit from digital health innovations.


Key Points:

  • AI Emergence and Cautious Adoption: Lachie Phelps (My Practice Services) highlights the increasing prominence of artificial intelligence (AI) in healthcare. 


  • HealthEngine and Market Innovation: Darius Wey (Healthengine) outlines the rapid expansion of AI-focused companies in the sector and predicts continued innovation over the next 12 months. 


  • Innovations in Patient Education: Tina Campbell (Healthily) discusses the progress in digital patient education, along with the use of conversational voice AI to bridge communication gaps for patients with varying digital literacy. 


  • Reducing Administrative Burden: Kai Van Lieshout (Lyrebird Health) identifies automation of paperwork and inbound call management as immediate opportunities for digital solutions to free up staff time, allowing clinical teams to focus more on patient care.


  • Data Standards and Health Information Sharing: Ryan Mavin (Australian Digital Health Agency) addresses the importance of interoperability and standards in health information exchange. 


  • Centre the Patient and Avoid Tech-for-Tech’s Sake: Dr Sean Stevens (RACGP) and others stress that digital transformation should keep the patient at the centre. Technology should serve patient outcomes rather than be implemented simply for novelty.


  • Practice Management and Workflow Simplification: Dan Wijeratne (Modern Innovations) outlines the benefits of digitising care plans, integrating AI for process improvements, and using automation for efficient report writing and communication within practices.


Links & Resources:


For more information and previous episodes, visit www.medicubes.com.au


Medicubes is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network

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About the Podcast

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Medicubes
The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

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About your hosts

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Kim Poyner

Accredited Health Coach and executive coach, with over 20 years of experience in General Practice and Intensive Care Units. Mentor to health professionals and organisations to achieve their best, specialising in chronic disease management, coaching, and change management programs.
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Riwka Hagen

An experienced general practice manager, with a passion for leadership development, coaching, and business management in the health sector. As the Director of Medical Business Services and Medical Business Coaching, she provides consulting, advisory, coaching, training, and mentoring services to health organisations Australia-wide, and is also the founder of the highly active Facebook group 'Practice Managers Network'.
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Chris Smeed

A lover of all things Practice Management and Data. Always thinking of ways to make life easier and to help with patient outcomes.